No of course you were not the only one to lose phone and internet. (Eurona).
But it was holiday time, plus windy conditions, to expect people to go out to do repairs.
But we considered ourselves lucky and this being only a 'minor' problem, when our family in the U.K. suffered damage to the roof of the house on 14th. December, and and since then rain has been coming into the house causing even more damage.